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At Glam Urie, we believe your privacy should be as carefully protected as your personal style. This Privacy Policy explains how we collect, use, and safeguard your information when you visit glamurie.com or make purchases from our fashion collections.

1. Information We Collect

To provide our seamless shopping experience, we collect:

  • Personal Details: Name, email address, shipping/billing address, phone number when you create an account or checkout
  • Payment Information: Credit card details processed securely through our payment partners (we never store full card numbers)
  • Style Preferences: Browsing behavior, wishlist items, and purchase history to personalise your experience
  • Technical Data: IP address, browser type, device information for security and analytics

2. How We Use Your Information

Your data helps us create that effortless Glam Urie experience you love:

  • Process orders for our dresses, jeans, and wardrobe essentials
  • Provide customer support and respond to inquiries
  • Improve our website and tailor product recommendations
  • Send style updates and promotions (only with your consent)
  • Prevent fraud and enhance security measures

3. Data Sharing & Disclosure

We treat your information as carefully as we curate our collections:

  • Service Providers: Trusted partners who assist with payments (like PayPal), shipping, and marketing – all bound by confidentiality
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger or sale of company assets

We never sell your personal data to third parties.

4. International Data Transfers

As we serve fashion lovers worldwide (excluding some Asian countries and remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with GDPR and other applicable laws.

5. Data Security

We protect your information with the same care we put into selecting our fabrics:

  • Bank-level encryption (SSL technology) for all transactions
  • Regular security audits of our systems
  • PCI-DSS compliance for payment processing
  • Limited employee access to your personal data

6. Your Rights

You have control over your information, just like your personal style:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Like the perfect accessory, cookies enhance your shopping experience:

  • Essential Cookies: Enable checkout and account functions
  • Performance Cookies: Help us improve our website
  • Marketing Cookies: Show relevant style recommendations (you can opt-out)

Manage preferences via your browser settings or our cookie banner.

8. Children’s Privacy

Our collections are designed for adults. We do not knowingly collect data from children under 16. If we become aware of such collection, we will take steps to delete it.

9. Policy Updates

We may update this policy as our collections evolve. Significant changes will be notified via email or website notice.

10. Contact Us

For privacy questions or concerns:

Glam Urie
32 Regent St
Cambridge, GB CB1U 1IL
Email: [email protected]

Thank you for trusting Glam Urie with your style – and your privacy.